Consumer behaviour research.

Understanding your target audience is crucial to making sure you stand out from competitors and future-proof your business. We design market research projects that provide the insights you need to build a loyal client base.

Unlock the power of voice-of-customer data

Net Promoter Score® and Customer Satisfaction scores
Marketable testimonials and reviews
Seamless customer experience
The Social Broker team has led a plethora of qualitative and quantitative research projects - drawing out data insights that drive behaviour change to ultimately impact bottom line results.
As long-standing members of The Research Society (formerly AMSRS) we're bound to the highest ethical standards. We keep up-to-date with cutting edge market research methodologies to keep innovating.
Voice-of-customer insights and consumer psychology underpin our entire approach.
Helping create lasting brands that stand the test of time and evolve with consumers.
Genuine connection
The ability to empathise is easier said than done, our research helps plug the gaps.
Flexible packages
Whether you're a team of 20 or a one-person show, we tailor the deliverables to your needs.
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